beta177 Privacy Policy

1. Information We Collect

beta177 collects personal data from players through a number of channels, including the account registration process, payment transactions, customer support interactions, and your general use of the beta177 platform. The categories of information we collect are set out below.

Registration and Account Data

When you create a beta177 account, we collect the following information:

• Full legal name as it appears on your government-issued identity document
• Date of birth — used exclusively for age verification (18+ requirement)
• Residential address in Bangladesh (street address, district, division, postcode)
• Mobile phone number — used for account verification and two-factor authentication
• Email address — used for account communications and password recovery
• Username and encrypted password — authentication credentials for platform access

Identity Verification Data

To comply with our age verification and anti-money laundering obligations, beta177 may request copies of identity documents from players. These may include:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid passport issued by a recognised Bangladeshi government authority
• Birth registration certificate for age verification purposes
• Bank account statements or payment method screenshots for source-of-funds verification

Identity documents are processed by our verification team, stored securely in encrypted form, and are not shared with unauthorised third parties.

Financial and Transaction Data

Each time you make a deposit or withdrawal on the beta177 platform, we record the following transaction data:

• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer)
• Transaction amount in Bangladeshi Taka (BDT)
• Transaction date, time, and reference number
• Mobile wallet account number or last four digits of card number (full card numbers are never stored)
• Transaction status (pending, completed, rejected, or reversed)

Gameplay and Wagering Data

beta177 maintains records of all wagering activity conducted through your account. This includes game sessions, bet amounts, outcomes, bonus usage, free spin activity, and account balance changes. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement purposes.

Technical and Device Data

When you access the beta177 platform, our servers automatically record certain technical information, including:

• IP address and approximate geographic location derived from IP data
• Device type, operating system, and browser version
• Pages visited on the platform, session duration, and navigation path
• Referring URL (the website from which you navigated to beta177, if applicable)
• Time and date of each platform access event

Customer Support Communications

When you contact beta177 via live chat or email, the content of those communications — including your query, any attachments provided, and our responses — is retained as part of your account record. This data is used to resolve your issue, improve our support quality, and maintain an audit trail of account-related interactions.

2. How We Use Your Data

beta177 processes your personal data only for the specific, legitimate purposes described in this section. We do not use your data for purposes that are incompatible with those stated below without first seeking your consent.

Promotional Communications

beta177 will only send you marketing communications — including promotional emails regarding bonuses, seasonal offers such as BPL and Eid promotions, and loyalty reward updates — if you have expressly opted in to receive such communications at the time of account registration or through your account settings. You may withdraw your consent and unsubscribe from promotional communications at any time by contacting the beta177 support team.

Automated Decision-Making

beta177 uses automated systems to monitor wagering patterns and account behaviour for the purposes of fraud detection, bonus abuse prevention, and responsible gaming intervention. Where an automated system flags an account for review, a member of the beta177 Trust and Safety team will conduct a manual review before any significant account action is taken. You have the right to request human review of any automated decision that materially affects your account.

3. Cookies & Tracking

The beta177 platform uses cookies and similar local storage technologies to ensure the platform functions correctly and to provide a consistent, personalised experience across sessions. This section explains what types of cookies we use and why.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login status and preferences — so that you do not need to re-enter that information on each page or each visit. Cookies do not give beta177 access to the rest of your device or any other data stored on it.

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the beta177 platform to function. They maintain your login session, remember your cart or active game session, and prevent cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language setting (English) and notification preferences — so that we can deliver a more personalised experience on your return visits.
• Analytics Cookies: beta177 uses aggregated, anonymised analytics data to understand how players navigate the platform, which game categories are most popular, and where usability improvements can be made. This data is processed at an aggregate level and cannot be used to identify individual players.

What We Do Not Use

beta177 does not use third-party advertising cookies, social media tracking pixels, or behavioural retargeting technologies. We do not participate in cross-site data sharing arrangements that would allow third-party advertisers to track your activity across the internet based on your beta177 sessions.

Managing Cookies

You can control and manage cookie settings through your browser. Most modern browsers — including Chrome, Firefox, Safari, and Edge — allow you to view, block, and delete cookies through their settings menus. Please be aware that disabling strictly necessary cookies will impair your ability to use the beta177 platform, including the ability to maintain a logged-in session.

4. Data Sharing & Disclosure

beta177 does not sell, rent, or trade your personal data to any third party. We share personal data with external parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

Payment Processing Partners

To process deposits and withdrawals, beta177 must share the minimum necessary transaction data with payment processing partners including bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard). The data shared is limited to the information required to authenticate and complete the specific transaction. Payment partners operate under their own privacy policies and data protection obligations.

Identity Verification Services

Where beta177 uses a third-party identity verification service to assist with age and identity checks, the relevant identity document data is shared with that service provider solely for the purpose of completing the verification. Such providers are contractually bound to process that data only for the specified verification purpose and to apply appropriate security measures.

Game Providers

Games on the beta177 platform are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, the relevant game provider's system records your game session data (bets, outcomes, and game events) for the purpose of game operation, RNG auditing, and dispute resolution. Game providers are not provided with your full personal profile or payment details.

Legal and Regulatory Disclosure

beta177 may disclose your personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by applicable law, court order, or where beta177 has a good-faith belief that such disclosure is necessary to prevent fraud, investigate a serious security incident, or protect the rights and safety of players or the public. In such circumstances, beta177 will disclose only the minimum data required to satisfy the legal obligation.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of beta177's business or assets, player personal data may be transferred to the successor entity as part of that transaction. If such a transfer occurs, beta177 will notify affected players and ensure that the receiving entity is bound by privacy obligations at least as protective as those set out in this Privacy Policy.

5. Data Security

beta177 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. While no internet-based platform can guarantee absolute security, beta177 maintains a robust security posture through the following controls:

• SSL/TLS Encryption in Transit: All data transmitted between your browser or mobile device and the beta177 servers is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser's address bar when visiting https://beta177.bet.
• Encrypted Storage: Sensitive data fields — including passwords (stored as salted hashes), identity document images, and payment credentials — are encrypted at rest using AES-256 encryption.
• Access Controls: Access to player personal data within the beta177 organisation is restricted on a strict need-to-know basis. Staff members are granted only the minimum data access necessary to perform their specific role.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their beta177 accounts for an additional layer of login security. 2FA is available via SMS to your registered mobile number.
• Security Monitoring: The beta177 platform is monitored continuously for unusual activity, unauthorised access attempts, and potential security vulnerabilities. Security patches are applied promptly upon release.
• Staff Training: All beta177 staff with access to personal data receive regular privacy and data security training and are bound by confidentiality obligations under their employment contracts.

Reporting a Security Concern

If you believe that your beta177 account has been compromised, or if you discover a potential security vulnerability on the platform, please contact the beta177 security team immediately. You can reach us at [email protected] with the subject line "Security Concern". Reports are investigated by our security team as a priority.

6. Data Retention

beta177 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying applicable legal, accounting, or regulatory reporting requirements. The following retention periods apply to the main categories of data we hold:

Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be linked to an individual player. Data that has been anonymised may be retained for statistical and analytical purposes indefinitely, as it no longer constitutes personal data.

Account Closure and Data Deletion

When you request account closure, beta177 will process your withdrawal of any remaining real-money balance and then place your account in a closed state. Closed account data is retained for the periods specified in the table above to fulfil our legal obligations. If you wish to make a formal data deletion request following account closure, please contact our support team. Please note that certain data categories cannot be deleted prior to the end of their mandatory retention period due to legal and regulatory requirements.

7. Your Privacy Rights

As a player on the beta177 platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond to all verified requests within 30 days.

Right of Access

You have the right to request a copy of the personal data that beta177 holds about you. Upon receiving a verified access request, we will provide you with a summary of the data categories we hold, the purposes for which that data is processed, and a copy of the specific data itself where practicable. The first copy is provided free of charge; additional copies may be subject to a reasonable administrative fee.

Right to Rectification

If any of the personal data beta177 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain information — such as your email address and phone number — directly through your account settings. For changes to legally sensitive data such as your registered name or date of birth, please contact the support team and provide supporting documentation.

Right to Erasure

In certain circumstances, you have the right to request that beta177 delete the personal data we hold about you. This right applies where the data is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where the data has been processed unlawfully. This right is subject to overriding legal obligations — for example, financial transaction records that are subject to mandatory retention periods cannot be deleted on request prior to expiry of those periods.

Right to Restrict Processing

You have the right to request that beta177 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while a legitimate interest objection is being assessed. During a restriction period, beta177 will continue to store the data but will not actively process it except with your consent or for the establishment, exercise, or defence of legal claims.

Right to Object

You have the right to object to the processing of your personal data where that processing is based on beta177's legitimate interests. beta177 will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.

Right to Withdraw Consent

Where beta177 processes your data on the basis of your consent — for example, for the purpose of sending you promotional communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal. To withdraw consent for marketing communications, contact our support team or use the unsubscribe option in any promotional email you have received.

8. Policy Amendments

beta177 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, platform functionality, or applicable legal requirements. When material changes are made, the updated Privacy Policy will be published on this page with a revised effective date, and registered players will be notified by email or via an in-platform notification where practicable.

Your continued use of the beta177 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should cease using the platform and may request account closure as described in the Terms & Conditions.

We recommend that you review this Privacy Policy periodically to stay informed of how beta177 handles your personal data. The effective date at the top of this page indicates when the current version was last updated.

Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or to beta177's handling of your personal data, please reach out to our dedicated privacy and support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the beta177 platform
• Response Time: Privacy requests are acknowledged within 2 business days and resolved within 30 days under Bangladesh Standard Time (UTC+6)